YOUR BEHIND THE SCENES TOURISM & EVENTS SUPERHERO
TOURISM + EVENT SUPPORT
✻
TRAVEL MANAGEMENT
✻
EVENT CREATION
✻
TOURISM + EVENT SUPPORT ✻ TRAVEL MANAGEMENT ✻ EVENT CREATION ✻
PRACTICAL ONLINE SUPPORT FOR BUSY BUSINESS OWNERS
The support every tourism & Event business craves
It takes one to know one and that’s exactly why I (Cassie) started my business, Tourism & Event Assembly (TEA). TEA exists to provide calm, reliable operational support for tourism operators, event teams and experience-led businesses across both Australia and worldwide. Through virtual support, I help my clients manage enquiries, suppliers, trade follow-up and marketing without stretching your internal team.
Based in Perth, Western Australia, I specialise in tourism operations, event management and strategic behind-the-scenes support for tourism operators, event organisers and destination-led brands. Support is structured and designed to integrate seamlessly into your existing business. If you’ve been struggling to execute your events smoothly, or you’re anticipating a busy season ahead, get in touch to explore how I can assist. Spaces are limited, so please enquire below.
Support Designed to suit your business
1
3-MONTH MINIMUM CONTRACT
Tourism Operations Support
-
Tour operators, experience providers, and accommodation businesses with year-round guest enquiries who need weekday support in their brand voice.
-
Support runs on a 3-month minimum contract. Choose the tier that matches your enquiry volume. I work inside your existing systems and reply in your brand voice, Mon-Fri business hours.
-
Weekday enquiry and guest-communication support in your brand voice — so nothing piles up while you deliver.
For tour operators, experience providers, and accommodation businesses with year-round enquiries. Mon-Fri, business hours. Investment (ex GST): Tier 1 — Basic: $199/week
-
Weekday enquiry and guest-communication support in your brand voice so nothing piles up while you deliver. For tour operators, experience providers, and accommodation businesses with year-round enquiries. Mon-Fri, business hours. Investment (ex GST): Tier 2 Standard: $399/week
-
Weekday enquiry and guest-communication support in your brand voice — so nothing piles up while you deliver. For tour operators, experience providers, and accommodation businesses with year-round enquiries. Mon–Fri, business hours. Investment (ex GST): Tier 3 High volume: $499/week 3-month minimum contract.
2
FIXED-SCOPE PROJECTS
Trade & Growth Projects
-
Tour operators, experience providers, and accommodation businesses looking for support with post-show follow-up and distribution uploads.
-
Fixed-scope support is delivered based on your specific requirements and scope.
-
Investment: Fixed-scope packages from $1,800 AUD (ex GST).
3
3-MONTH MINIMUM CONTRACT | WEEKLY SUPPORT
Event Coordination Support
-
Event organisers, producers and venues needing reliable supplier management and logistics support.
-
Supplier coordination, timelines, run sheets, confirmations and delivery support to keep event operations moving smoothly.
-
Weekly support on a 3-month minimum contract (up to 8 hours coordination per week). Optional on-site support can be booked separately.
-
$499 AUD per week (ex GST), up to 8 hours coordination. Optional on-site: $85/hour (min 8 hours); $100/hour after.
I’M SORRY BUT THIS IS
The hard truth you need to hear
When operations pile up, everything feels harder. And I’ve seen this happen way too often.
Tourism and event businesses don’t slow down. Enquiries keep coming, suppliers keep emailing and opportunities don’t wait for quieter weeks. Over time, unresponded enquiries, delayed follow-ups and fragmented coordination can quietly impact bookings, relationships and growth, not ideal for long term, sustainable business success.
Tourism & Event Assembly, exists to step into that space, providing consistent, structured operational support so nothing slips through the cracks and you can focus on delivery, strategy and growth.
Say goodbye to:
Spreading yourself too thin and stressing about all the things that need to be prioritised
Enquiries sitting unanswered when you’re busy delivering experiences and events
Lost bookings due to slow or inconsistent responses
Feeling constantly interrupted by emails and messages
Catching up on enquiries late at night or on weekends
Holding enquiry management in your head instead of having a system
Wanting to grow visibility and bookings without increasing stress
Are we a match?
Hi, I’m Cassie Van Lendt - the Founder of Tourism & Event Assembly. After years of working as a tour guide in northern WA, I transitioned into logistics and later moved into large scale events. Then finally, in 2024, I left the corporate world after learning that my wife and I were expecting a baby.
This was actually the wake up call I needed to finally blend my corporate experience, skills and passion for events/tourism, into something of my own, and so I started my own business. After working in the industry, I realised many businesses and individuals struggle with project management and the ‘mundane tasks’ associated with event planning and tourism. These tasks took time away from the team and management who were often spread incredibly thin and because of this, it was inevitable that things slipped through the cracks.
And so, Tourism & Event Assembly was born - a virtual support business helping business owners in events and tourism focus on what they do best, so they can finally check off their lists, scale up and free up more time in their day.
KIND WORDS
✻
KIND WORDS ✻
KIND WORDS
✻
KIND WORDS ✻
LIMITED SPOTS FOR 2026. ENQUIRE NOW.
Ready to let me take that off your plate?
Tourism & Event Assembly acknowledges the Traditional Owners of the lands and waters throughout Western Australia. We honour the wisdom of Elders past and present and recognise the enduring cultural, spiritual and community connection of Aboriginal peoples to Country. We value the contributions of First Nations peoples in shaping Western Australia and remain committed to walking together with respect, recognition and inclusion.